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INTRODUCING

OUR PARTNERS

Vacuum Trucks Sales, Service, and Rentals.

JD Brule Equipment is proud to be an Eastern Canada representative for Tornado Global Hydrovac trucks & parts.

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Custom Trucks Your Aftermarket Products.

Since 1971, Custom Truck has built strong relationships with their customers by achieving the best results.

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Great People. Great Trucks. Great Service

Get New & Used Parts and Service.Proud to be delivering quality parts and expert service throughout the western Canadian region.

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Customization. Craftsmanship. Class.

Our Southern Alberta Peterbilt dealers are ready to serve you in Calgary, Red Deer, Lethbridge, and Medicine Hat.

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Find a Superior selection of Trucks, Trailers & Parts with Impecable Service.

Needing reliable heavy truck repair and sales? RJames Western Star, has a great selection of new and used trucks for you.

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Brands

you know

Tornado Global Hydrovacs values our customers and is proud to offer:

  • Competitive pricing on parts

Our parts professionals are devoted to providing you with the right parts or tool kits for the job. No matter if you have one of our trucks or not, call us; we will do everything in our power to help you!

With our extensive inventory, knowledge, parts availability and many shipping options, whether it be courier, delivery or pick up, you will have your parts or tools as quickly as possible.


Need Parts?

Please feel free to contact us for any parts you are looking for.

SERVICE

YOU DEPEND ON

Bring any make of Hydrovac truck, ours or theirs to our factory service center located in Red Deer Alberta, Canada.

With a combined Hydrovac mechanical experience of over 40 years, you can trust we will get you on the road. Our expert customer service and repair staff are motivated to get you back to work safely, quickly, and with confidence, no matter who made your truck. Our concern is for you, our customer, above all.

Do you have maintenance, repair, or warranty questions?  

You can reach us at 1-877-340-8141 option 2; we are available Monday to Friday from 7:30 A.M to 4:30 P.M. General hours & Technical assistance 7 A.M. to 7 P.M. Monday-Friday and Saturday-Sunday 8 A.M.-4:30 P.M. We are happy to assist you in getting a solution that best fits your concern.

I am, unfortunately, not in the vicinity of your factory repair center in Red Deer, can you still help me?
Yes, many of our customers are too far away to take advantage of our Red Deer facility. Call or e-mail us, and we can help you identify a local repair shop or recommend one of our partners.
I have a trusted mechanic, can you help them with questions?
Yes, your mechanic is welcome to call us and get support. Reach us at 877-340-8141 option 2 or Email service@tghl.ca. We often help remote mechanics diagnose the best course of action in the repair or maintenance of Hydrovacs Questions?
I think I may have a warranty repair claim what do I do next?
Calling your selling dealer is the first step. For Canadian customers that purchased directly from us, please call 1-877-340-8141 option 2 for technical assistance Monday to Friday 7 A.M. to 7 P.M. Mountain Time, Saturday- Sunday 8 A.M. to 4 P.M. Typically, we diagnose issues over the phone and ask for pictures of the affected components. If the warranty is approved, we encourage you to bring your Hydrovac to our facility or request that you provide a quote from your mechanic. Please do not proceed with any unauthorized warranty repairs; we will not honour the cost of unauthorized repairs.

Warranty Repair Policy
We offer a Comprehensive 1 year limited warranty on workmanship and material defects, including the boom, tank, silencers, blower, water pump, boiler, inverter, hydraulic pumps, van body structure and welded components. The chassis warranty coverage is unique to the dealer that supplied the chassis.